These Terms and Conditions govern your use of the ace65 platform. Please read them carefully before registering or placing any bets. By creating an ace65 account, you confirm that you have read, understood, and agreed to everything on this page.
A quick overview of the most important areas covered in the ace65 Terms and Conditions before you read the full document below.
You must be 18 or older to register at ace65. One account per person is permitted. All registration information must be accurate and up to date. ace65 reserves the right to verify your identity at any time.
All transactions at ace65 are processed in Bangladeshi Taka via bKash, Nagad, and Rocket. Minimum deposit is ৳100. Withdrawals are processed within 15 minutes for bKash and Nagad. No fees are charged by ace65.
All bets are subject to the ace65 betting rules applicable to the relevant sport or game. Bets are settled according to official results. In the event of a dispute, the ace65 decision is final after review by the settlements team.
All ace65 bonuses are subject to wagering requirements stated in the individual promotion terms. Bonus abuse, including multi-accounting or coordinated betting to exploit promotions, will result in account suspension and forfeiture of bonus funds.
ace65 provides deposit limits, session limits, cooling-off periods, and self-exclusion tools to all members. If you feel your gambling is becoming a problem, contact the ace65 support team immediately to activate these tools.
You are responsible for keeping your ace65 login credentials secure. ace65 will never ask for your password. All personal data is handled in accordance with the ace65 Privacy Policy and applicable data protection standards.
Important: These Terms and Conditions form a legally binding agreement between you and ace65. If you do not agree with any part of these terms, you must not use the ace65 platform. Continued use of ace65 after any update to these terms constitutes acceptance of the revised terms.
Welcome to ace65. These Terms and Conditions ("Terms") apply to all use of the ace65 website at ace65.club, the ace65 mobile application, and all services provided through those platforms (collectively, the "ace65 Platform"). ace65 is operated by a licensed gaming operator under a valid international gaming licence.
By accessing the ace65 Platform, registering an account, making a deposit, placing a bet, or playing any casino game, you confirm that you have read these Terms in full, that you understand them, and that you agree to be bound by them. These Terms apply to all members of ace65 regardless of how they access the platform — whether through a desktop browser, mobile browser, or the ace65 app.
These Terms should be read alongside the ace65 Privacy Policy and the ace65 Responsible Gaming Policy, both of which form part of the overall agreement between you and ace65.
To register and use the ace65 Platform, you must meet all of the following eligibility requirements:
ace65 reserves the right to request proof of age and identity at any time. If you cannot provide satisfactory proof that you meet the eligibility requirements, ace65 may suspend or close your account and withhold any funds pending investigation.
Underage gambling is strictly prohibited at ace65. If we have reason to believe that a member is under 18, the account will be suspended immediately and all transactions will be reviewed. Any winnings generated by an underage account will be forfeited.
Each person may hold only one ace65 account. Opening multiple accounts — whether under the same name, different names, or using different payment methods — is strictly prohibited. If ace65 identifies multiple accounts belonging to the same individual, all accounts may be suspended and any balances may be forfeited pending investigation.
When registering at ace65, you must provide accurate, complete, and current information including your full legal name, date of birth, email address, and phone number. You must update your account information promptly if any of these details change. ace65 is not responsible for any issues arising from inaccurate account information provided by the member.
ace65 may require you to complete identity verification (Know Your Customer, or KYC) at any point. This typically involves providing a copy of a government-issued photo ID and proof of address. KYC may be required before your first withdrawal, when your cumulative deposits exceed a certain threshold, or at any time ace65 deems it necessary for compliance purposes. Failure to complete KYC when requested may result in withdrawal restrictions until verification is complete.
All ace65 accounts are denominated in Bangladeshi Taka (BDT). All deposits, bets, winnings, bonuses, and withdrawals are processed in BDT. There is no currency conversion on the ace65 Platform.
You are solely responsible for maintaining the confidentiality of your ace65 username and password. You must not share your login credentials with any other person. ace65 will never ask you for your password via email, live chat, or any other channel — if you receive such a request, it is not from ace65 and you should report it immediately.
You must notify ace65 immediately if you suspect that your account has been accessed without your authorisation. ace65 will investigate all reported security incidents and take appropriate action, which may include temporarily suspending the account while the investigation is ongoing.
ace65 is not liable for any losses resulting from unauthorised access to your account where you have failed to take reasonable steps to protect your login credentials, or where you have shared your credentials with a third party.
ace65 recommends using a strong, unique password for your account and enabling two-factor authentication where available. Never use the same password for ace65 that you use for your bKash, Nagad, or banking accounts.
ace65 accepts deposits via bKash, Nagad, and Rocket. All deposits are processed in BDT. The minimum deposit amount is ৳100. There is no maximum deposit limit set by ace65, though your payment provider may impose its own transaction limits. Deposits are credited to your ace65 account instantly upon confirmation from the payment provider.
ace65 does not charge any fees on deposits. However, your mobile banking provider may apply their own transaction charges — please check with your provider before depositing. ace65 is not responsible for delays caused by your payment provider's systems.
Withdrawals are available to all verified ace65 members. The minimum withdrawal amount is ৳200. Withdrawals are processed to the same payment method used for your most recent deposit wherever possible. ace65 aims to process all withdrawal requests within 15 minutes for bKash and Nagad. Rocket withdrawals may take up to 30 minutes.
ace65 reserves the right to request additional verification before processing a withdrawal, particularly for large amounts or where there is a discrepancy between the deposit and withdrawal methods. Withdrawals will not be processed to third-party accounts — the withdrawal recipient must match the registered account holder.
An ace65 account is considered dormant if there has been no login activity for a period of 12 consecutive months. ace65 may apply a monthly dormancy fee of ৳50 to dormant accounts after this period. You will be notified by email before any dormancy fee is applied. To reactivate a dormant account, simply log in and contact the support team.
All bets placed on the ace65 Platform are subject to the specific rules applicable to the relevant sport or market. By confirming a bet, you accept the odds displayed at the time of placement. Once a bet is confirmed, it cannot be cancelled or amended unless ace65 determines that the bet was accepted in error due to a technical fault or manifest error in the odds.
The minimum stake for sports betting at ace65 is ৳10. Maximum stake limits vary by market and event and are displayed in the bet slip at the time of placement. ace65 reserves the right to adjust maximum stake limits for individual members based on their betting history.
A bet may be declared void by ace65 in the following circumstances: the event is cancelled or postponed beyond the applicable settlement window; the bet was accepted at odds that were clearly incorrect due to a technical error; the event result is officially overturned after initial settlement; or the bet was placed on a market that was offered in error. Void bets are refunded in full to the member's ace65 account balance.
Live in-play betting is available on selected markets at ace65. Live odds change rapidly and ace65 cannot guarantee that the odds displayed at the moment you submit a bet will be the odds at which the bet is accepted. If the odds change between submission and acceptance, ace65 will notify you of the new odds and give you the option to accept or decline the bet at the revised price.
If you believe a bet has been settled incorrectly, you must raise a dispute with the ace65 support team within 30 days of the settlement date. Disputes raised after this period may not be considered. The ace65 settlements team will review all disputes and their decision, once communicated to you, is final.
ace65 offers a range of casino games including slots, live table games, and number games. All casino games on the ace65 Platform use certified random number generators (RNG) that have been independently tested for fairness. The theoretical return-to-player (RTP) percentage for each game is available in the game information panel.
Casino game results are final once the game round is complete. No claims will be accepted for losses resulting from a member's own decisions during gameplay, including decisions made during bonus rounds or free spins. ace65 is not responsible for any losses resulting from a member's misunderstanding of game rules — it is your responsibility to understand how a game works before playing it with real money.
ace65 reserves the right to remove any casino game from the platform at any time without prior notice. If a game is removed while a member has an active bonus that was tied to that specific game, ace65 will make reasonable efforts to offer an equivalent alternative.
All bonuses and promotions offered by ace65 are subject to the specific terms stated in the individual promotion. These Terms provide the general framework that applies to all ace65 bonuses unless the promotion-specific terms state otherwise. In the event of a conflict between these Terms and promotion-specific terms, the promotion-specific terms take precedence.
Most ace65 bonuses are subject to wagering requirements, meaning you must bet a specified multiple of the bonus amount before the bonus funds can be converted to withdrawable cash. Wagering requirements and the games that contribute to them are stated in each promotion's terms. Sports betting and casino games may contribute differently to wagering requirements.
All ace65 bonuses have an expiry date. If the wagering requirements are not met before the bonus expires, the bonus funds and any winnings generated from them will be forfeited. Expiry dates are clearly stated in each promotion's terms and are visible in your account's bonus section.
ace65 takes bonus abuse seriously. Bonus abuse includes but is not limited to: registering multiple accounts to claim the same bonus more than once; placing bets that cover all outcomes of an event to meet wagering requirements with minimal risk; using automated software or bots to place bets; and coordinating with other members to exploit promotions. If ace65 determines that a member has engaged in bonus abuse, the account may be suspended, all bonus funds forfeited, and any winnings generated through abusive behaviour may be withheld.
The following conduct is strictly prohibited on the ace65 Platform:
ace65 reserves the right to take any action it deems appropriate in response to prohibited conduct, including immediate account suspension, forfeiture of funds, and reporting to relevant authorities.
ace65 is committed to promoting responsible gambling among all its members. Gambling should always be an enjoyable form of entertainment — never a way to make money or escape personal problems. ace65 provides the following responsible gaming tools to all members free of charge:
To activate any of these tools, contact the ace65 support team via live chat or email. For more information, visit the Responsible Gaming page.
ace65 reserves the right to suspend or close any member account at any time, with or without prior notice, in the following circumstances: breach of these Terms; suspected fraud, money laundering, or other illegal activity; failure to complete KYC when requested; account inactivity for an extended period; or at the member's own request.
If your account is closed due to a breach of these Terms, any balance remaining in the account may be forfeited depending on the nature of the breach. If your account is closed for any other reason, your remaining balance will be returned to you via your registered payment method after any applicable verification checks are completed.
You may request the closure of your ace65 account at any time by contacting the support team. Account closure requests are processed within 24 hours. If you have an active self-exclusion in place, your account cannot be reopened until the self-exclusion period has expired.
To the fullest extent permitted by applicable law, ace65 shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the ace65 Platform, including but not limited to loss of profits, loss of data, or loss of goodwill.
ace65 does not guarantee that the platform will be available at all times or that it will be free from errors, interruptions, or security vulnerabilities. ace65 will make reasonable efforts to maintain platform availability and security but cannot guarantee uninterrupted service.
ace65's total liability to any member in connection with these Terms shall not exceed the total amount deposited by that member in the 12 months preceding the event giving rise to the claim.
ace65 collects and processes personal data in accordance with its Privacy Policy, which forms part of these Terms. By registering at ace65, you consent to the collection and processing of your personal data as described in the Privacy Policy.
ace65 will never sell your personal data to third parties. Data is shared only with service providers who assist in operating the platform (such as payment processors and KYC verification services) and only to the extent necessary for those services. All data sharing is governed by appropriate data processing agreements.
ace65 reserves the right to update or amend these Terms at any time. When changes are made, the updated Terms will be published on this page with a revised "Last updated" date. For significant changes, ace65 will notify members via email or an in-platform notification at least 7 days before the changes take effect.
Your continued use of the ace65 Platform after the effective date of any changes constitutes your acceptance of the revised Terms. If you do not agree with the revised Terms, you must stop using the platform and contact the support team to close your account.
These Terms are governed by and construed in accordance with the laws of the jurisdiction in which ace65 holds its gaming licence. Any disputes arising from these Terms that cannot be resolved through the ace65 complaints process will be subject to the exclusive jurisdiction of the courts of that jurisdiction.
ace65 operates under a valid international gaming licence. Details of the licensing authority are available on request from the ace65 support team.
If you have any questions about these Terms and Conditions, or if you need to raise a complaint or dispute, please contact the ace65 support team:
ace65 aims to respond to all email enquiries within 24 hours. Live chat responses are typically immediate during peak hours and within a few minutes at all other times.
For responsible gaming support, including activating deposit limits, cooling-off periods, or self-exclusion, please contact the support team directly or visit the Responsible Gaming page.
Register in two minutes, deposit via bKash or Nagad, and start betting on sports and playing casino games — all in BDT on a platform built for Bangladesh players.